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Privacy Policy

Xcell  respect’s your privacy. This Privacy Policy provides the manner your data is collected and used by Xcell. Please read the Privacy Policy carefully. By using  the services provided by Xcell you agree to the collection and use of your data by Xcell in the manner provided in this Privacy Policy.

What information is, or may be, collected from you?
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from a web server cookie stored on your hard drive an IP address, assigned to the computer which you use the domain server through which you access our service the type of computer you're using the type of web browser you're using
We may collect the following personally identifiable information about you and not limited to on our website and mobile sites and mobile applications :
 Name including first and last name.  Primary email address. Alternate email address. Mobile phone number and contact details. ZIP/Postal code.  Financial information (like account or credit card numbers); and Opinions of features on our websites. Other information as per our registration process. You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

Who collects the information?
We will collect anonymous traffic information from you when you visit our site/applications (apps). We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. The sites/applications contain links to other Web sites/applications. We are not responsible for the privacy practices of such Websites/applications which we do not own, manage or control.

How is the information used?
We use your personal information to:
Help us provide personalized features,  Modify  our sites, applications to your interest,  To get in touch with you when necessary , To provide the services requested by you,  To preserve social history as governed by existing law or policy,
We use contact information internally to:  Direct our efforts for product improvement,  Contact you as a survey respondent,  Send you promotional materials.
Generally, we use anonymous traffic information to: Remind us of who you are in order to deliver to you a better and more personalized service from product offering, advertising and editorial perspectives;  Recognize your access privileges to our Websites, mobile sites and/ or Applications;  Help diagnose problems with our server ; Administer our websites/applications, track your session so that we can understand better how people use our sites/apps/ interfaces.

With whom will your information be shared?
We will not use your financial information for any purpose other than to complete a transaction with you.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:  We have your permission-   To provide products or services you've requested,  To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Xcell's terms of use or to defend against legal claims. Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure.

What choices are available to you regarding collection, use and distribution of your information?
You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Xcell reserves the right to send you certain service related communication, considered to be a part of your Xcell account without offering you the facility to opt-out. You may update your information and change your account settings at any time. Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.


 What security procedures are in place to protect information from loss, misuse or alteration? To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you. Although we will endeavour to safeguard  the confidentiality of your personally identifiable information, transmissions made by means of the Internet or telecom or other network/s cannot be made absolutely secure. By using Xcell, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Policy updates
We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

About us

Xcell’s mission is to provide excellent car rental services in north east India with prices that compete with the ones offered by other rental car providers. Through extensive use of technology, we keep our operating costs low to provide excellent services, and pass on the savings to our customers.

We guarantee to provide safety for our customers both on-road and online. For on-road safety, we provide new, clean, and well maintained cars and hire only courteous and experienced chauffeurs who are well versed with regional routes. For online safety, the most secure industrial practices for ensuring the privacy of your information are used.